Implementation methodology

From contract to launch,
in a single week.

Four phases. Defined deliverables. Clear ownership at each step. Most customers reach production in five to seven business days. Complex configurations in two to three weeks. No surprises in either.

Get a free demo See the phases
Standard timeline
5–7 days

business days from kickoff

Customer effort
≈ 4 hours

spread across implementation

Engineering required
None

configured, not coded

The four phases

A predictable path, end to end.

Each phase has a defined trigger, owner, and exit criterion. Nothing moves to the next phase until the previous one signs off.

  1. 01

    Discovery & kickoff

    Day 1

    A 30-minute working session aligns scope, dependencies, and success criteria. We confirm branding assets, content sources, attendee data, and integration requirements.

    Deliverables

    • Signed statement of work
    • Confirmed event taxonomy (tracks, rooms, sessions)
    • Shared content workspace
    • Single point of contact assigned

    Ownership

    Customer: brand assets, event content. Fivras: workspace provisioning, kickoff facilitation.

  2. 02

    Configuration & branding

    Days 2–4

    Brand identity is applied across the web hub and native mobile apps. Content is ingested from CSV templates or entered directly into the admin. A staging environment mirrors the production stack.

    Deliverables

    • Branded web hub on staging
    • Branded iOS/Android builds via TestFlight / internal track
    • Speaker, session, sponsor records imported
    • Stripe and SSO integrations configured

    Ownership

    Customer: content sign-off. Fivras: configuration, theming, build packaging.

  3. 03

    Acceptance & store submission

    Day 5

    A formal UAT cycle on staging surfaces any final adjustments. App store submissions are filed in parallel; Apple typically responds within 48 hours, Google within hours.

    Deliverables

    • UAT checklist signed off
    • App Store and Google Play submissions filed
    • Production domain pointed and SSL verified
    • Monitoring and analytics live

    Ownership

    Customer: review, sign-off. Fivras: store submissions, infra cutover.

  4. 04

    Production launch & support

    Days 6–7

    Soft launch to a controlled audience (speakers, sponsors, VIPs) is followed by the public launch. A dedicated point of contact is on call throughout the event window.

    Deliverables

    • Soft launch with internal cohort
    • Public registration open
    • Dedicated event-week support channel
    • Post-event analytics report scheduled

    Ownership

    Customer: announcement, sponsor coordination. Fivras: monitoring, on-call support.

Responsibilities

A simple split.

Most customers nominate a single event lead and one marketing or design contact. That is sufficient.

Activity Customer Fivras
Brand identity (logo, colors, fonts) Provides Applies across web + apps
Event content (sessions, speakers, sponsors) Provides via template or admin Reviews and imports
Domain & DNS Owns DNS Configures CNAME + SSL
App store accounts Optional Submits under customer or Fivras account
Payment processing Owns Stripe account Integrates and tests
Day-of monitoring Event team On-call engineer
Post-event reporting Reviews and shares Generates branded reports
Service levels

What we hold ourselves to.

Numbers on this page are SLAs, not marketing. Each is tracked, reported, and enforced contractually.

Pre-event response

< 1 business day

Standard inquiries during onboarding

Event-week response

< 10 minutes

Dedicated channel during your event

Platform uptime

99.9 %

Tracked on a public status page

Ready to scope your event?

A free 20-minute working session to confirm fit and timeline. We walk your data, not slides.

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